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The Tenants' Union of NSW publishes two free newsletters for land lease community residents and advocates — Outasite and Outasite Lite. These contain useful articles and up-to-date information on a broad range of issues relating to land lease community living and the law.

 

Outasite is our print newsletter. It is published once per year and distributed via mail.

Outasite Lite is our email newsletter and is sent out regularly through the year.

 

To read or download back issues of Outasite and Outasite Lite click on the links below. Subscribe to get our free newsletter/s sent out to you using the form on ths page.  If you would like to get extra copies of Outasite to pass on to your neighbours or friends, please let us know and we will send these out at no cost to you.

You can't do that! Operator Conduct in Land Lease Communities

Tuesday, 7 February, 2017 - 14:59

A shelf of books with titles such as Operator's Handbook and Rules of Conduct

The Tenants’ Union regularly hears complaints from land lease community residents about the behavior of operators. During the review of the Residential Parks Act 1998 the behavior of park managers and owners was also a common theme. Many residents told stories of interference in sales, harassment, intimidation and bullying.

Many operators do the right thing but when an operator behaves badly residents can take action. The Residential (Land Lease) Communities Act 2013 (the Act) contains a number of provisions around operator behaviour, including Rules of Conduct. In this issue of Outasite Lite we will take a closer look at these provisions.

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Electricity pricing: are you being overcharged?

Tuesday, 6 September, 2016 - 12:51

Rod and Margaret

Electricity charges in land lease communities are a hot issue for home owners. Prices continue to rise and, when home owners purchase electricity from the operator, the charges are complex and difficult to understand. In this article we will explore the laws, regulations and the charges.

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Increasing site fees: you deserve an explanation

Wednesday, 13 July, 2016 - 15:55

Jock Plimmer from the Affiliated Residential Park Residents Association (APRA)Home owners in land lease communities understand that their site fees can increase and most are used to having an increase every year. Receiving a site fee increase might not come as surprise, but big or small, home owners want to know the basis for the increase. And for many homeowners it is now their right to receive an explanation from the operator.

When the Residential (Land Lease) Communities Act 2013 (the Act) came into force at the end of 2015 it introduced a number of changes to site fee increases. One of the positive changes for home owners is that operators are now required to provide an explanation for a site fee increase ‘by notice'.

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Download back issues of Outasite and Outasite Lite

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Outasite back issues

The Act: One Year On

November, 2016